Privacy Policy

1 Introduction

88fef (referred to in this document as "88fef", "the Platform", "we", "us" or "our") is an English-language online sports betting and casino entertainment platform targeting Pakistani users. We are committed to protecting the privacy of every individual who visits, registers with or interacts with the Platform at https://88fef.cam.

This Privacy Policy ("Policy") sets out in clear, structured terms how we collect personal data, why we process it, who we may share it with, how long we retain it, and what rights you have in relation to your information. This Policy applies to all users of the Platform, including registered account holders, visitors and anyone who contacts our support team.

By accessing the Platform, creating an account or submitting any information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein. If you do not agree, please do not use the Platform.

2 Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, email address, date of birth, IP address, device identifiers and financial information.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure and deletion.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, 88fef acts as the Data Controller in respect of user data collected through the Platform.
• "Data Processor" — a third party that processes Personal Data on behalf of the Data Controller, such as a payment technology provider or cloud infrastructure partner.
• "User" — any individual who accesses the Platform, whether as a registered account holder or an anonymous visitor.
• "KYC Data" — identity and age verification documents submitted by a User, including CNIC, passport, proof of address and liveness check materials.
• "Cookies" — small text files stored on a User's device by the Platform's web server to enable session management, analytics and personalisation.
• "Consent" — a freely given, specific, informed and unambiguous indication of the User's agreement to the processing of their Personal Data for a stated purpose.

3 Data We Collect

88fef collects Personal Data through several channels: directly from you when you register or interact with the Platform, automatically when you browse the Platform, and occasionally from third-party verification or fraud-prevention partners. The categories of data we collect are as follows:

3.1 Registration & Account Data

• Full legal name and date of birth
• Residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar)
• Email address and phone number
• Username and encrypted password
• Preferred account currency (PKR or other supported currencies)

3.2 Identity Verification (KYC) Data

• Copy of Pakistani CNIC or valid passport
• Proof of residential address (utility bill, bank statement)
• Liveness check photograph or video where required by the Operator's verification provider
• Source-of-funds documentation in cases where AML thresholds are triggered

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts, timestamps and method references
• Account balance history and wagering activity records
• Payment method identifiers (e.g., masked account numbers or wallet references — full payment credentials are handled by our payment processors and are not stored on Platform servers)

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system and browser version
• Session logs, page views, click paths and time spent on Platform pages
• Referring URL and search terms where applicable

3.5 Communications Data

• Support tickets, live chat transcripts and email correspondence with our team
• Survey responses and voluntary feedback submitted through the Platform

4 How We Use Your Data

We process your Personal Data only for defined, legitimate purposes. The table below summarises our primary processing activities and the purpose behind each:

We do not use your Personal Data to make fully automated decisions that produce significant legal effects on you without human review, except where required by AML or fraud-prevention systems operating under defined rules.

5 Legal Basis for Processing

Each processing activity carried out by 88fef is grounded in one or more of the following legal bases:

• Contractual necessity: Processing required to provide the services set out in our Terms & Conditions — including account management, payment processing and bet settlement.
• Legal obligation: Processing required to comply with applicable AML, KYC and regulatory requirements imposed by the Operator's licensing jurisdiction.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gambling monitoring and business analytics, where our interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided clear, affirmative consent. You may withdraw consent at any time by updating your account preferences or contacting our support team.

6 Data Sharing & Third Parties

88fef does not sell, rent or trade your Personal Data to third parties for their own commercial purposes. We may, however, share your data with the following categories of trusted parties, strictly on a need-to-know basis and subject to appropriate data-processing agreements:

• KYC & Identity Verification Providers: Third-party services that process your CNIC, passport or liveness check to verify your age and identity. These providers act as Data Processors under our instructions.
• Payment Technology Partners: Entities that facilitate deposit and withdrawal processing. Payment credentials are handled directly by these partners and are not stored on 88fef servers. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are for contextual familiarity only and do not imply formal data-sharing partnerships with these institutions.
• Cloud Infrastructure & Hosting Providers: Providers of the servers and infrastructure on which the Platform runs. These parties store data in secure data centres and operate under strict confidentiality obligations.
• Analytics & Security Tools: Services used to monitor Platform performance, detect fraud and analyse aggregated user behaviour. Where possible, data passed to analytics tools is anonymised or pseudonymised.
• Regulatory & Law Enforcement Authorities: We may disclose Personal Data to relevant authorities where required by law, court order, or where we believe disclosure is necessary to prevent fraud, criminal activity or harm to persons.
• Dispute Resolution Bodies: Where a formal complaint or dispute is raised, limited data may be shared with the relevant dispute resolution service specified by the Operator's licensing jurisdiction.

7 Cookies & Tracking Technologies

88fef uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences and analyse user behaviour. The types of cookies we use are described below:

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling functional cookies may affect the usability of certain Platform features. For marketing cookies, we will seek your explicit consent before these are set.

8 Data Retention

We retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account & Registration Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in line with standard AML record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of verification, or longer if required by the regulatory obligations of the Operator's licensing jurisdiction.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction to support AML compliance and financial audit requirements.
• Support Communications: Retained for up to three (3) years from the date of the interaction, unless the communication forms part of an ongoing dispute or investigation.
• Technical & Usage Logs: Typically retained for twelve (12) months in identifiable form, after which they are aggregated or anonymised.
• Marketing Preferences: Retained until you withdraw consent or request erasure, subject to legal retention obligations overriding the erasure request.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

9 Data Security

88fef implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, loss, alteration or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS/HTTPS) encryption for all data transmitted between your device and the Platform
• Encryption of sensitive data fields (including passwords and financial identifiers) at rest using industry-standard algorithms
• Role-based access controls limiting staff access to Personal Data strictly to those with a legitimate operational need
• Regular security assessments, penetration testing and vulnerability scanning of Platform infrastructure
• Audit logging of access to sensitive data systems to support accountability and incident investigation
• Incident response procedures for the rapid detection, containment and notification of data security breaches

While we take all reasonable precautions, no data transmission over the internet or storage system can be guaranteed as completely secure. You are responsible for keeping your account credentials confidential and for notifying us promptly at [email protected] if you suspect any unauthorised access to your account.

10 Your Rights

Subject to applicable law and the Operator's legal obligations, you have the following rights in relation to your Personal Data held by 88fef. To exercise any of these rights, please contact us at [email protected] with your request and sufficient information to identify your account.

We aim to respond to all rights requests within 30 days. If a request is complex or numerous, we may extend this period by a further two months and will notify you accordingly. We will not charge a fee for rights requests unless they are manifestly unfounded or excessive.

11 Minors & Age Policy

88fef is strictly an adults-only platform. We do not knowingly collect, process or retain Personal Data from individuals under the age of 18, or under the higher minimum age required by the Operator's licensing jurisdiction. Age verification is a mandatory step in our KYC process and is carried out before any withdrawal can be processed.

If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the associated account. Any wagers placed by a verified minor will be voided and deposits will be returned at the Operator's sole discretion following investigation.

We strongly encourage parents and guardians in Pakistan and elsewhere to make use of parental filtering software and device controls to prevent underage access to online gambling platforms.

12 International Data Transfers

88fef operates through infrastructure and third-party service providers that may be located in countries outside Pakistan. As a result, your Personal Data may be transferred to, stored in and processed in jurisdictions that have different data protection frameworks from those applicable in Pakistan.

Where such transfers occur, we take steps to ensure that an appropriate level of protection is applied to your data, including through contractual clauses with our Data Processors and by selecting partners that maintain recognised security certifications. You acknowledge by using the Platform that your data may be processed in this way.

We do not transfer Personal Data to jurisdictions without ensuring that adequate safeguards are in place, consistent with the data protection standards we apply across the Platform as a matter of policy.

13 Policy Amendments

88fef reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered Users by email or via an in-Platform notice. Minor clarifications or administrative updates may be made without specific notification.

Your continued use of the Platform after any update to this Policy constitutes your acknowledgement of the revised terms. We encourage you to review this Policy periodically — particularly if you are about to submit Personal Data or make a deposit. If you disagree with any changes, you may close your account in accordance with the account termination provisions in our Terms & Conditions.

14 Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the way we handle your Personal Data, please contact the 88fef team using the details below. All contact information is shown as plain text only and is not clickable.